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Frequently Asked Questions

A pre-authorization hold is atemporary hold placed on your credit or debit card by amerchant processor to verify the card is valid andthat you have enough funds to cover a purchase.

The merchant’s processor pings your bank to confirm the account is active andhas sufficient funds. Your bank approves this initial check, creating a pending transaction.

Credit card networks ( Visa/Mastercard, American Express…) dictate the hold amounts allowable in specific industries.

It decreases your available balance but is not a permanent charge.